Shipping policy
Glass Life Shipping Policy
Last updated: October 13, 2026
Thank you for shopping with Glass Life! We're proud to create apparel and merchandise for the hardworking professionals who keep the glass industry moving.
Order Processing & Production
Glass Life products are made to order through our fulfillment partners. Once your order is placed, your items enter the production process.
Most orders are typically produced within 2–5 business days, although production may take longer during busy periods or due to product availability.
Production time is separate from shipping time. Business days generally exclude weekends and holidays.
Shipping Rates
Shipping costs are calculated and displayed at checkout based on your delivery destination and the products in your order.
Available shipping options and their prices will be shown before you complete your purchase.
Estimated Delivery Times
After production, estimated shipping times vary depending on your location, the selected shipping service, and the fulfillment facility.
Delivery estimates may be displayed at checkout or provided in your shipping confirmation.
Please note that all processing and delivery times are estimates, not guarantees.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Tracking updates may take some time to appear after the shipping carrier receives your package.
Multiple Shipments
Because products may be fulfilled at different facilities, items from the same order may arrive in separate packages and on different dates.
International Shipping
International shipping may be available to select destinations.
Customers are responsible for any applicable customs duties, import taxes, or additional fees charged by their destination country unless otherwise stated at checkout.
International delivery times may be affected by customs processing and local carrier operations.
Incorrect Shipping Information
Please double-check your shipping address before placing an order.
If you notice an error, contact us immediately. We will do our best to help, but address changes cannot be guaranteed once an order enters production or ships.
Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address.
Lost, Delayed, or Damaged Packages
If your order arrives damaged, appears lost, or experiences an unusual delay, please contact us with your order number and details.
We will review the situation and work with our fulfillment partner or shipping carrier to determine an appropriate resolution.
Contact Us
For shipping questions or order assistance, please contact Glass Life through the contact information provided on our website.
We appreciate your support of Glass Life — built for the people behind the glass.